Thunderbird gemenskapsforum

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Sehr geehrte Damen und Herren,

meine E-Mails aus meinem Posteingang und aus sämtlichen übrigen Ordnern (außer dem Spam-Ordner) werden seit ein paar Tagen scheinbar automatisch von Thunderbird in in den Papierkorb meines GMX-Accounts verschoben. Dass die Löschung meiner E-Mails tatsächlich von Thunderbird aktiv durchführt wird, kann man auch mit Hilfe des Aktivitätenfensters (Tools -> Activity Manager) beobachten.

Sämtliche allgemeine Empfehlungen (Verhinderung eines Fremdzugriffs) habe ich befolgt - ohne dass dies geholfen hätte - zum Beispiel habe ich mein Passwort geändert, die Zwei-Faktor-Authentifizierung bei GMX aktiviert, Virenscans durchgeführt, die Filterregeln kontrolliert (kein Einsortieren in den Papierkorb oder den Gelöscht-Ordner), die Spamfilter kontrolliert (Spam-Mails werden nicht verschoben oder gelöscht) und alle Zugriffsberechtigungen (Logins von anderen Programmen und Geräten) zurückgesetzt.

Was kann ich tun, um meine E-Mails zu retten?

Vielen Dank für Ihre Unterstützung und freundliche Grüße

Volker Werling

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Cannot send emails.

Following message appears:

Send Message Error Sending of the message failed. An error occurred while sending mail. The mail server responded: Authentication is required for relay. Please check the message recipient xxxxxxxx@xxxxxxx.com and try again.

I have just purchased a new laptop and installed Thunderbird which I have been using for a few years on my old PC. I want to transfer my address books and email files help on the old PC to the new laptop, but I'm experiencing real problems. Could you please advise? Thanks

I had to change one of my email accounts due to a possible compromise of the password, I am now unable to receive or send messages on this particular account, so I would please love some help to resolve this problem, thank you

My e-mails are being removed from my inbox on my personal laptop regularly. I don't have an archive file set up, and in setting I have my disk space setting on "don't delete any mails", there are no messages in my Junk or Spam. I am logged in on to the same account on my work computer and there, all my emails are stored in the inbox (374 emails in inbox on work computer & only 39 emails in inbox on personal laptop). I'm unsure why this is happening, have gone through the setting menu multiple times and nothing is jumping out at me as being wrong.

Bonjour, J'ai une toute nouvelle adresse mail chez FREE, mais je ne parviens pas à créer un nouveau compte de messagerie avec cette adresse mail, j'ai une réponse disant que Thunderbird ne parvient à se connecter au serveur parce-que identifiant mauvais ou erreur de mot de passe, j'ai essayè à plusieurs reprise mais en vain , merci de me dire si vous avez une solution ?

Bonjour Je n'ai plus ma messagerie hotmail depuis qques mois sur thunderbird. J'ai vérifié les reco de paramètrage entrant et sortant. Mais j'ai un message d'erreur pour enregistrer le compte hotmail. Par contre, pas de problème avec gmail et sfr. Que faire ? Merci

Apparently I just moved on Thunderbird 128.5.2esr, and now do not receive updates in my inbox or sent folders. The message on which Thunderbird seems blocked is "checking mail server capabilities." I use IMAP on port 143 with starttls and normal password Any help or suggestions available? Thanks.

winmail.dat files opens automatically in excel which is unreadable. How do I change that to a program that I can read it. Outlook opens it up in PDF program but not Mozilla

Please assist.

I have recently updated to TB 128.5.3esr (64-bit) This occurred by the Microsoft Store 'update' feature automatically. Before this occurred, I was able to mark email messages with Tags that I had previous set up but it now appears that even when selecting an appropriate Tag for a particular message, whilst it initially 'coulors' it in accordance with the pre-defined colour, when my cursor is removed from the email message, the Tag is lost [and colouring]! Even when attempting to sort messages by Tags, none appear at all.... I have in my TB a number of different email accounts namely, Apple ones [x3], Hotmail [Outlook now] and Gmail and yet none of them seem to support [or retain] Tags anymore as they once did. Previous TB versions enabled me to use this feature - is there a good reason why it no longer works? Lastly, whilst I don't really know what a 'sandbox' is, I installed TB from the Microsoft Store in the hope that it would remain automatically updated - was this a mistake? Lastly this may assist TB experts of which I am most definitely not one, sadly....

128.5.2esr (64-bit) Release notes Thunderbird Windows MSIX packagethunderbird-MSIX - 1.0

Is it possible to have the number of unread emails in the Inbox show on the Thunderbird icon in the Windows 10 Taskbar? This would be very convenient and avoids the need to keep opening up TB to check. I recently tried eM Client, which had this feature, but, returned to TB to avoid other dislikes I found in eM. Thanks in anticipation Robs

Since Thunderbird updated to 128.5.2 I have not been able to receive or send emails using my provider, Spintel. I have spent 6 hours over 4 sessions on the phone to Spintel. They cannot resolve the problem and told me to contact Thunderbird. Do I need to change POP3 and SMTP settings to work with Thunderbird's latest update?

Hello,

I added a new Outlook account to Thunderbird and it is not showing in Thunderbird. I added the new email account to Outlook client, and the email is comign in fine. So, its a Thunderbird issue.

I used the default IMAP settings when addding the new account.

I gave it the required/requested "permissions" as promoted.

This use to work fine in Thunderbird, as I have added several Outloook acounts prior which are coming in fine, but it seems it is no longer working now.

About a month ago I began the process of upgrading from W10 to W11. In the process, several problems happened. One of the problems was with Firefox. After reading and trying many suggestions from the Mozilla site, as well as several other sites, and having no success, I posted my problem on this Mozilla support site and hope that there was someone who could help. There was. After several days of exchanging messages (suggestions, instructions and results - mostly about Profile), Firefox returned.

The other major problem is Thunderbird. I have downloaded a current version (128.5.2esr). I have run it twice and, each time, email was downloaded. So that part seems to be working. What doesn’t appear are the settings I have used and message folders I have created over several years. I suspect that the problems are Profile related.

Starting from Help in the Thunderbird menu, then Troubleshooting Information, then Application Basics, I see Profile Folder. On that line is a button labeled Open Folder followed by (Local Drive). I click Open Folder and File Explorer opens to a folder named ab3xaztm.default-esr. It shows that the folder contains 59 items, including 10 subfolders. All files and folders show a December date.

Following the path C:\Users\rsuth\AppData\Roaming\Thunderbird\Profiles\, in addition to ab3x…, there is another folder nlys3gkl.default that contains only 1 file, times.json.

Because of my earlier struggle – and eventual win – with the Firefox problem, I think that the Thunderbird problem might also be fixed in a similar way: Profile.

Slightly before the upgrading from W10 to W11, I made a copy of my Thunderbird folder. I think if I replace the currently active Thunderbird folder with the one I have saved, my Thunderbird problem may be over. However, I’m not certain that will happen and I’m not certain about the specific steps to take to make the replacement. (With my Firefox issue, there were a couple of small important steps I had to take to make it work, and those steps were explained to me by the person who helped me with my Firefox problem. So, after all these words, can someone point me in the direction to solve my Thunderbird problem?

Thanks for reading.

unable to get return receipt to work in Thunderbird either in new message and options or in setting. What have I done wrong this time? version 128.5.2esr 64 bit windows 11

Rick

This happened once before, then started working again for a few months and now doing it again. When I start up Thunderbird the emails will not load. I keeps saying "not responding." After around five minutes or so a couple of emails will load and then it's back to "not responding." Then another few or more minutes of waiting and another couple of emails download and back to "not responding." This goes on for hours. Tonight I have been waiting for eight hours and I'm still waiting with no end in sight. I can't do anything else with email until it finishes. This is very frustrating. Can you help?

I'm trying to transfer the Profile folder from my current laptop to my new one. I followed the directions here: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer but must've made a mistake because none of my many Local folders have populated Thunderbird in the new laptop. Also, the GB size, number of files and number of folders show to be very different on the new laptop vs. the current one.

I'm inclined to just start over but have a question. Can I simply delete the contents of the "Thunderbird" folder under "Roaming" in my new laptop and try again to paste into it? Or are there some items in that folder that were inserted when I first downloaded TB into my new laptop so that doing a complete deletion would remove those and they wouldn't be replaced when I try pasting again? If so, how do I get around that?

Thanks very much for your help.